When you visit this website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the website work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Below is a list of different categories of cookies that may be set and that you can freely change. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
The service and support organization is based in Mölndal with a customer support manager and employed service engineers. The technical skills and ability to solve problems is strong based on experience and cooperation in the team.
Daily communication with our customer is handled through our helpdesk software. Customers can easily start new errands, follow up ongoing issues and have access to frequently asked questions.
We want to provide all our customers self-service by offering free visual, interactive and self-instructive tutorials that are continuously updated. Customer self-service is proactive customer service that provides support for customers who want to find their own solutions.
Service and support operations are primarily handled remotely. With less traveling to customers, duty time with our customers is increased and the carbon footprint is reduced in our operations. By increasing digitalization of our products and processes, we aim to provide faster and more reliable services to all our customers.
Career site by Teamtailor